Privacy Policy
[ Last updated: 28.04.2026 ]
Create Circus Digital LLC - FZ ("Create Circus", "we", "us", or "our") is committed to protecting your personal data and being transparent about how we collect, use, and protect it. This Privacy Policy explains what information we collect when you visit createcircus.com, use our contact forms, download resources from our Library, or subscribe to our newsletter — and how we handle it. Please read this policy carefully. By using our website, you acknowledge that you have read and understood it.
1. Who we are
Create Circus Digital LLC - FZ is a digital design and development agency registered in the United Arab Emirates. Registered name: Create Circus Digital LLC - FZ Registered address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai 9305 Contact email: hey@createcircus.comWebsite: createcircus.com We are the data controller for personal information collected through this website.
2. What information we collect
We collect information in the following ways:
Information you give us directly
When you fill in our contact form, we collect:
- Your name
- Your email address
- Details about your project or enquiry
When you download a resource from our Library, we collect:
- Your first name
- Your email address
When you subscribe to our newsletter, we collect:
- Your email address
We do not collect payment information through our website. We do not collect sensitive personal data.
Information collected automatically
When you visit our website, we may automatically collect:
- Your IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or source
- Geographic location (country/city level only)
This information is collected through cookies and analytics tools. See our Cookie Policy for full details.
3. How we use your information
We use the information we collect for the following purposes:
To respond to enquiries
When you contact us through our contact form, we use your name, email address, and project details to respond to your message and discuss your potential project. Legal basis: Legitimate interests (responding to a direct enquiry).
To send you resources you requested
When you download a Library resource, we use your email address to send you the download link and, with your consent, occasional relevant updates from the studio. Legal basis: Consent (you actively opted in during the download).
To send our newsletter
If you subscribe to our newsletter, we use your email address to send you updates, insights, and occasional information about our services. You can unsubscribe at any time using the link in any email we send. Legal basis: Consent (you actively subscribed).
To improve our website
We use anonymised analytics data to understand how visitors use our website and improve its content and performance. Legal basis: Legitimate interests (improving our services).
We do not use your personal data for automated decision-making or profiling. We do not sell your personal data to third parties. We do not use your data for purposes other than those listed above.
4. Who we share your information with
We do not sell, rent, or trade your personal data with third parties.
We work with the following categories of trusted service providers who may process your data on our behalf:
Email and newsletter platform
We use Brevo to manage our newsletter and Library resource delivery. Your email address is stored on their platform. They process data in accordance with their own privacy policies and applicable data protection law.
Website analytics
We use [Google Analytics 4 / Plausible / Fathom — specify which] to collect anonymised website usage data. This data does not personally identify you.
Website hosting
Our website is hosted on Hostinger. They may process server log data including IP addresses.
CRM / Project management
Enquiries from our contact form may be stored in our internal project management tools. These tools are used only by the Create Circus team.
All third-party providers are required to process your data securely and only for the purposes we specify.
5. International transfers
Create Circus operates as a remote team and may use service providers located outside the UAE, including in the European Economic Area (EEA) and the United States.
Where your personal data is transferred outside the UAE, we ensure appropriate safeguards are in place, including standard contractual clauses or reliance on providers covered by adequacy decisions where applicable.
If you are located in the European Economic Area, we process your data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing are set out in Section 3 above.
6. How long we keep your information
We retain your personal data for no longer than necessary:
- Contact form enquiries: We retain your details for up to 3 years after our last communication, or for the duration of any project relationship, whichever is longer.
- Newsletter subscribers: We retain your data for as long as you remain subscribed. If you unsubscribe, we will remove your email from active lists within 30 days.
- Library resource downloads: We retain your details for up to 2 years from the date of download, unless you also subscribe to our newsletter.
- Website analytics data: Aggregated, anonymised analytics data is retained indefinitely. IP-identifiable data is retained in accordance with our analytics provider's data retention settings.
7. Your rights
Depending on your location, you may have the following rights regarding your personal data:
Right to access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can ask us to delete your personal data, subject to certain legal obligations.
Right to restrict processing: You can ask us to stop using your data in certain ways.
Right to data portability: You can ask us to provide your data in a machine-readable format.
Right to object: You can object to our processing of your data where we rely on legitimate interests as our legal basis.
Right to withdraw consent: Where we process your data based on consent, you can withdraw that consent at any time. This does not affect the lawfulness of processing before withdrawal.
To exercise any of these rights, contact us at: hey@createcircus.com
We will respond within 30 days. We may ask you to verify your identity before fulfilling your request.
If you are located in the European Economic Area and believe we have not addressed your concern adequately, you have the right to lodge a complaint with your local data protection authority.
8. Data security
We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or damage.
Our website uses HTTPS encryption. Access to personal data within our team is restricted to those who need it to perform their role.
No method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.
9. Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Children's privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us at hey@createcircus.com and we will delete it promptly.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will update the "Last updated" date at the top of this page when we do. We encourage you to review this policy periodically.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Create Circus Digital LLC - FZ
Email: hey@createcircus.com
Website: createcircus.com